Frequently Asked Questions
Frequently asked questions
What is the brand of T-shirt you use?
All of my T-shirts are Bella + Canvas 3001
What shipping do you offer?
I only offer standard world-wide shipping.
What is your returns policy?
Any claims for misprinted, damaged or defective items must be submitted within 4 weeks after the product has been received. Please contact me by email.
If by any circumstance your item(s) has any of the above issues, you will not need to return the item and a replacement item will be sent to you or refund will be provided.
Please ensure that you input the correct address you intend your purchase to be delivered to. If the address you have inputted is incorrect you will be liable for reshipment costs once I have confirmed an updated address with you.
Do you design custome prints?
Yes, please contact me through email for an enquiry.
I ordered 2 items from your store, but only 1 has turned up?
Now this might rarely happen, but it can happen. Nothing to worry. We work with a manufacturing and shipping company named 'Printful', they have manufacturing and shipping facilities in the USA, Latvia, Spain and Australia. Some of these manufactures are newer than others and have less options in terms of their clothing sizes and colour ranges. What this means is that the t-shirt colour you picked may only be available in certain manufacturing facilities. Therefore, one item might be coming from one location and another from a different location. Also be aware that where you are ordering from, is the facility that will be assigned to fulfil your order.